You can cancel single item orders before dispatch by going in 'My Account' and 'My Orders'. If the cancel option is missing or your order has dispatched already, you can contact us and we can sort this out for you.
We ask that you avoid submitting duplicate queries as this may further delay our response.
So that we can resolve your query as quickly as possible, please provide as much information as you can when submitting your request, such as photos and videos, if applicable.