We're sorry. We work hard with our manufacturers to reduce delivery times and avoid delays, which we let you know about as soon as we know ourselves. If you've been waiting longer than you should have, and you haven't heard from us, log in to your online account and click into 'MY ORDERS'
You can then click 'VIEW DELIVERY DETAILS' in the bottom right, the button will look like this:
Here you can see up-to-date delivery/dispatch info. If you can see the order has been dispatched and you've not yet heard from the courier, get in touch and we can resolve this for you.